Coming from 8 hours out of town, our 2 year old daughter needed medical attention. Very thankful for the caring staff who addressed all concerns and thoroughly assessed and treated our daughter.
it had to do with my husband when they were getting ready to draw blood my husband told the gentlemen nurse that its usually hard to draw from him and he showed him the area where it usually worked. the nurse responded "i've been drawing blood for a long time and i think i know how to do it" end result; he ended up taking it from where my husband had shown him in the first place. I, Loretta, responded "it appears someone has a power issue here" In our opinion there was no need for his poor attitude.
I'm not one for angry and negative reviews, but almost a half a year later and I'm still furious just thinking of this place. They were poor in practice, clumsy, gave me a bad diagnosis, and refused to answer any of my questions about it. Instead they responded with "I know it's hard to hear." As if I were a small and stupid child. They took my blood incorrectly and had to do it again, leaving a terrible bruise and soreness for weeks on one arm. If that weren't enough, they ended up losing the blood sample I needed results from in the end. To top it all off, they charged me heavily for the blood work they did completely wrong and then lost. The fee was in the high hundreds of dollars. WITH insurance helping out. I called to explain the unfair bill, and they acted polite on the phone when they finally answered on the tenth try. But in reality, a couple weeks later nothing changed; they only sent me a second reminder and another bill magically came up for almost a hundred dollars on seemingly made up things.
I'd sooner suffer weeks of pain than go back to this horrible place. I would recommend the same to anyone.
I just had surgery at AO Fox and the level of care was amazing. The nurses were great and informative, and incredibly friendly, keeping my mind off of the nerves of surgery. I had some trouble feeling well enough to leave after surgery, and in spite of being the last patient of the day, I was never rushed, and they did everything they could to make me feel comfortable before leaving. This was all on top of making sure that I had all of the information that I needed. To top it all off, the nurse called me the next day to check in, making sure that everything was going smoothly.
Horrible place to work for. I won't go into detail because there to much to say on here. I would rate this place 0 if I could. Staff is horrible, not capable of training new employees. I truly hope this hospital gets it's act together. People are counting on these employees.
A O Fox Hospital is a US Hospital based in Oneonta, New York. A O Fox Hospital is located at 1 Norton Ave, Oneonta, NY 13820, USA.
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