Pretty typical dealership. If you buy there, go armed with research. Repairs, double ditto.
Need some mechanic that understand toyota autoes
Every time I have made a appointment it has gotten " lost or moved"
Worst experience I ever had. Service dept is a expensive joke. Will never go back. Can not even write what they did to me there. Criminal.
I recently decided to change from a 2014 Dodge Ram 1500 for an SUV. I went to the local dealers in the area took test drives and received quotes from them. I advised the sales person at Empire of my requirements in a vehicle she (Xenia) showed me several vehicles that matched what I wanted. I received a quote, and left to discuss the quotes I received from the dealers with my wife. No pressure, no one tried to stop me from leaving. Because of the service, the professionalism and Toyota reputation I chose Empire Toyota which actually was not the cheapest quote, but did fill mine and my wife's requirements for options and quality. We purchased a 2016 Highlander and couldn't be more pleased with the service and attention I received from Gregg the sales manager my sales person Xenia, and all the other people I had contact with at the dealership. Very enjoyable an easy purchase. Highly recommend this dealer.
Empire Toyota is a US Car Dealer based in Oneonta, New York. Empire Toyota is located at 6281 NY-23, Oneonta, NY 13820, USA.
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