I'm always ignored by associates and am never able to make an appointment or 'walk in' to get my dogs nails trimmed.
Went to go get crickets for my reptiles and realized they closed early for Veterans Day... Anything to close early I guess.
I wouldn't even give the store a 1. There was 2 pair working and only 1 was actually working. Angela was amazing. The other lady left her at the register alone. She had a line out into the store. The other lady was standing there talking. We waited for a hour to be helped with a fish. People were leaving because the service is so terrible. It's a shame to it's convenient.
We called last week to book an appoitment for four dogs. All four nails trimmed and one being groomed. We called the day before the appoitment to confirm and they only had three dogs on file and just for nail trimming. We fixed it and when we brought them in they told us that our one dogs rabies was out of date and didn't care to tell us to bring in the new one. They still didn't have our other dog on file for an appoitment and they wouldn't do our other dog because he has a history of seizures but they never asked if he had any of that before we loaded up four dogs in a car and drove there for one dog to get their nails done. Our other dog could've gotten her nails done but I said no because I didn't want to pay these people. They always have scheduling issues and don't tell people their policies on things and are not good people. Don't waste your time here
Have never gotten staff help here, even when I've asked for it. Small store with limited selection - only good for things in a pinch and even then it's not exactly what you're looking for. I did impulse buy a betta once, and he was pretty awesome, but I got my supplies elsewhere.
Petco Animal Supplies is a US Store based in Oneonta, New York. Petco Animal Supplies is located at 5006 NY-23 Suite 1b, Oneonta, NY 13820, USA.
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